Cashier guide
Crypto casino withdrawals: checks before requesting payout
Blockchain settlement can be quick, but the operator must approve a withdrawal before broadcasting it. Separate casino processing time from network confirmation time.
- Stage 1
- Operator review
- Stage 2
- Broadcast
- Stage 3
- Confirmations
- Identity
- May be required
Read the withdrawal rules first
Check minimum and maximum amounts, supported networks, fees, pending periods and identity requirements before depositing. A crypto deposit does not guarantee a verification-free withdrawal.
- ✓ Complete required wagering
- ✓ Use an address you control
- ✓ Match the supported network
- ✓ Review bonus withdrawal conditions
Why a request can remain pending
Common reasons include account review, incomplete verification, bonus wagering, security checks, withdrawal limits or manual processing. Do not create duplicate requests unless official support instructs you to do so.
When the transaction is broadcast
Use the transaction ID in the correct blockchain explorer. The casino cannot reverse a correctly broadcast transfer, and a wrong self-custody address may permanently lose the funds.